READ THESE TERMS THEY APPLY TO YOUR ORDER. WE MAY CHANGE OUR TERMS AND CONDITIONS AT ANY TIME ,
SO PLEASE DONT ASSUME THAT THE SAME TERMS WILL APPLY TO FUTURE ORDERS.

  UPDATED ON THE 15th september 2019

Payment

Purchases can be made using any of the following methods

On Line -  secure on line service by credit or debit card .

We are no longer able to take payments over the phone.

KLARNA 
In co-operation with Klarna Bank AB (Pubi), Sveavagen 46 , 111 34 Stocholm , Sweden . 
Offering different payment options for you and all payments and agreement for money is with Klarna .

 

ORDERING

When you place an order with us, you are making an offer to buy goods . We will send you an email to confirm that we have received your order.

We will then check the availability of the goods .If we accept your order , we will confirm that a contract has been made between us .
We will not take payment from you until we have accepted your order.

In the unlikely event that the goods are no longer available, or we have made a pricing mistake , we will advise you of this and there will be no contract between us.

DELIVERY
Delivery is charged by  order [not item] and sent recorded Delivery { Monday to Friday } . Items in stock will dispatched within 48 hours of us receiving your order , Some items may have to be ordered in, if this is the case an estimated delivery date will be given and you will then be asked whether you wish to proceed with the order.

CUSTOMS
When exporting items out of the united kingdom charges will cover postage and delivery costs only . TWINKLES are not responible for any customs duties to be paid in overseas countries and delays in customs process .



CANCELLATIONS AND RETURNS online

YOU CAN CANCEL YOUR ORDER AT ANY TIME UP TO 14 WORKING DAYS AFTER THE DAY OF DELIVERY .THIS CANCELLATION POLICY
DOES NOT AFFECT YOUR LEGAL RIGHTS [If goods are faulty or mis-described] TO DO THIS EMAIL US OR WRITE TO US.

IF YOU CANCEL RESPONSIBILTY OF THE COST  FOR THE SAFE RETURN OF THE GARMENT IS WITH THE CUSTOMER THEREFORE PLEASE ENSURE YOU OBTAIN PROOF OF POSTAGE FOR ANY GARMENT SENT AND MAKE SURE PACKAGING IS SECURE.
IF YOU FAIL TO TAKE REASONABLE CARE OF THE GOODS BEFORE THEY ARE RETURNED TO US , AND THIS RESULTS IN DAMAGE OR DETERIORATION , WE WILL CHARGE YOU FOR THE REDUCTION IN VALUE.

 

DATA PROTECTION

We do not pass on your email address to any other company at any time .If you subscribe to our site you can be confident that
your email address will only be used by us to inform you of any special offers or arrival of new products.Should you wish to
unsubscribe email us at c1twinkles@aol.com .